Wednesday, 28 of June of 2017

FAQs

Questions about how Live Scan Digital Fingerprinting works? See the most common questions below. If you can’t find your answer here, browse information in our References and News sections shown to the right.

How Live Scan Works

Frequently Asked Questions

  1. What documents, information and identification are required for my visit?
  2. Will I be asked to provide my Social Security Number?
  3. Can any employer or agency require Live Scan service?
  4. Can I get my fingerprints done once and use them again?
  5. Do you offer Mobile Live Scan Service? Will you come to Us?
  6. Do I need to make an appointment? I’ve heard of long lines elsewhere.
  7. I’m an employer. How do I set up a client account with AAA Live Scan for on-site group Live Scan services?
  8. Who requires certified Live Scan fingerprints and do you have experience with the different requirements?

Question: What documents, information and identification are required for my visit?

Answer:

Please bring the following items to the Live Scan office:
1. BCII 8016 “Request for Live Scan” service form (3 completed copies)
2. Social Security Number
3. DOJ Approved Photo ID

DOJ APPROVED FORMS OF PHOTO IDENTIFICATION
-Passport
-California Driver’s License
-California DMV ID Card
-Out-of-state Driver’s License
-Alien Registration / Immigration Green Card
-Military ID Card
-Mexican Consulate ID Card (Matricula Consular de Alta Seguridad)

Question: Will I be asked to provide my Social Security Number?

Answer:

Yes. The Department of Justice has strict policies and procedures when it comes to the care and safety of citizens’ (applicants’) personal information. A reputable Live Scan service provider, by law, must adhere to these rules.

All Live Scan systems are to be stored in a locked and secure area. Fingerprint records may not remain on a Live Scan system beyond 40 days — they must be purged Applicant Live Scan forms must be stored in a secure, locked area. After a designated period of time the expired forms must be shredded — not dumped in the trash — and disposed of.

Question: Can any employer or agency require Live Scan service?

Answer:

No. An organization, employer and/or licensing agency must be authorized by the Department of Justice (DOJ) to submit applicant fingerprints for background checks. There must be a mandated requirement based upon the type of business the organization, employer and/or licensing agency conducts in order to obtain authorization.

Question: Can I get my fingerprints done once and use them again?

Answer:

No. Once your fingerprint record has been processed and your suitability for licensing and/or employment have been reported to your Referring Agency, your fingerprint record is deleted. The only civilian fingerprint records kept on file are those belonging to convicted felons.

Question: Do you offer Mobile Live Scan Service? Will you come to Us?

Answer:

Yes. Our state-of-the-art mobile Live Scan Service can come to you. Please call (760) 480-6900 to set up a group session. Groups of 10 or more applicants can be served at your company, agency or special location.

Question: Do I need to make an appointment? I’ve heard of long lines elsewhere.

Answer:

No appointment necessary. Many times we will take your fingerprints immediately. Average wait is 7 minutes. Walk-in for no hassle, friendly processing.

Question: I’m an employer. How do I set up a client account with AAA Live Scan for on-site group Live Scan services?

Answer:

AAA Live Scan has relationships with hundreds of agencies and organizations throughout Southern California. If you have ongoing Live Scan needs, we can process new hires and/or volunteers on an on-going basis by creating a billing account just for you. We value our clients and provide you prompt transmission reports and assistance.

Please call (760)480-6900 for more information.

Question: Who requires certified Live Scan fingerprints and do you have experience with the different requirements?

Answer:

We are proud to serve a long list of professionals, applicants and industries. AAA is one of the original Live Scan operators in Southern California and has a high rate of repeat business. We’re friendly, highly trained and dedicated to flawless and secure fingerprinting. Here are some of the communities we’ve built relationships with:

– Local state and government agencies
– The courts
– Lawyers
– Department of Social Services controlled facilities
– Contractors
– Real estate professionals and appraisers
– DMV licensed professionals
– Adoption
– Security guards
– Registered nurse/RNs,
– Doctors, surgeons and other medical professionals
– EMS/EMTs
– Teachers
– Caregivers
– Volunteers
– Non-profits

Choosing a Live Scan provider is a simple process. Trust certified fingerprint rollers who specialize in Live Scan services. Read more about warnings for Live Scan customers.

Also see How Live Scan Works in California. Live Scan has been in existence since the early 1990’s. Since 2000, when the state legislature passed a bill to make Live Scan the standard in California, thousands of fingerprints have been processed by private companies and government agencies authorized to roll fingerprints, use Live Scan technology and transmit data across the CA DOJ’s network for fast cross checks with their criminal database. 

AAA Live Scan is the most trusted Live Scan Provider in Southern California. We are one of the original Live Scan operators in the area. We can verify the quality of your fingerprints instantly and frequently retake fingerprints other providers have incorrectly processed.

Highly experienced in mobile fingerprinting services, we can be at your place of business for convenient fingerprinting to suit your needs. If you need just one Live Scan processed, walk-in to one of our three locations in Mission Valley, Carlsbad and Escondido. There’s no wait, no appointments necessary. It usually takes less than 8 minutes from time of arrival.

We cater to the busy schedules of EMTs, nurses/RNs, doctors and other live scan applicants such as teachers, non-profits, real estate agents, contractors and many more licensees across the county.   

The Mission Valleyoffice is located conveniently and serves SAn Diego Live Scan applicants.